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How New Textile Centre Streamlined Sales Enquiries and Follow-ups with Zoho CRM
New Textile Centre is a textile retail and wholesale business handling uniforms, fabrics, curtains, blinds, and customized apparel for organizations and institutions.
4 May 2026 – 27 May 2026
Summary
Zoho CRM created a centralized sales platform where website enquiries flow directly into the CRM, follow-ups are structured, and management can track sales activity through dashboards and reports.
Main Goal
To centralize customer enquiries, standardize lead and follow-up management, create a structured sales pipeline, and improve sales visibility.
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